1) If you are a depositor and facing any problem while making payment in GRIPS, then for technical & operational support, Please contact-     2) For any payment related issues in GRIPS, Please contact with the concerned Bank. The details of the Nodal Officer of the Banks are given in the GRIPS Home page under link Nodal Officer-Bank

      3) If your grievances have not been addressed as per instruction given in point number (1) & (2) above, then please send your issues to -

4) For refund of tax and non-tax revenues including EMD/SD money which was deposited through GRIPS, the detailed procedure given in the GRIPS Home Page under Circular & Notification needs to be followed.

5) If you are the Nodal Officer from Administrative Department and Participating Banks in GRIPS, Please go to 'Contact Us' for necessary assistance.